1. Introduction
Welcome to ProjectPath.ai ("Project Path," "we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our website, platform, and services (collectively, the "Services").
Our philosophy is that you own your data. Our goal is to be a responsible steward of that data, using it to provide and improve the intelligent service you expect, while always respecting your rights. This policy is designed to help you understand your privacy choices and our commitment to protecting them.
2. Information We Collect
We collect information to provide and improve our Services. The type of information we collect depends on how you interact with us.
2.1. Information You Provide to Us
- Account Information: When you register for an account, we collect information such as your name, email address, password, company name, and payment information.
- Project & User-Generated Content: We collect and store all the data you create, upload, or provide within the Services. This includes project names, tasks, comments, uploaded files, documents, and any other data you input into your Workspaces ("User Content").
- Psychometric and Personalization Data: If you choose to use our Adaptive Experience features, we will ask for your explicit, opt-in consent to collect information through a work-style inventory or similar quiz. This data relates to your cognitive and communication preferences and is used solely to personalize your experience. You can view, modify, or delete this profile at any time.
- Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as your name, email address, the contents of your message, and any attachments you may send.
2.2. Information We Collect Automatically
- Usage Data: We automatically collect information about your interactions with our Services. This includes IP addresses, browser type, device information, operating system, pages viewed, features used, and the dates and times of your access.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. This helps us to operate our Services, analyze our performance, and personalize your experience. You can control the use of cookies at the browser level.
3. How We Use Your Information
- To Provide, Maintain, and Improve our Services: To operate our platform, authenticate users, process transactions, and provide customer support. We also use this data to develop new features, improve performance, and fix bugs.
- To Personalize Your Experience: To tailor the user interface, notifications, and AI interactions to your work style, based on the psychometric data you have consented to provide.
- To Train and Improve our AI Models: We may use anonymized and aggregated User Content to train and improve the underlying AI models that power our Services. We will never use your personal or confidential project data for training without your explicit, opt-in consent. Our default policy is to use only anonymized data. For enterprise clients, we offer options to completely opt out of any data use for model training.
- To Communicate with You: To send you service-related announcements, updates, security alerts, and administrative messages. We may also send you marketing communications, from which you can opt out at any time.
- For Security and Compliance: To prevent fraud, enforce our Terms of Service, and comply with our legal obligations, including responding to legal requests from jurisdictions of authority.
4. How We Share Your Information
We do not sell your personal data. We may share information under the following limited circumstances:
- With Service Providers (Sub-processors): We work with third-party service providers to perform services on our behalf, such as cloud hosting (e.g., AWS), payment processing (e.g., Stripe), and analytics. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.
- For Legal Reasons: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
- To Protect Rights and Safety: We may share information to protect the safety, rights, or property of Project Path, our users, or the public.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Your Data Rights and Choices
Depending on your location, you may have certain rights regarding your personal information under laws like the GDPR or CCPA. These rights include:
- The Right to Access
- The Right to Rectification
- The Right to Erasure
- The Right to Restrict Processing
- The Right to Data Portability
You can exercise most of these rights directly within your account settings. For any other requests, please contact us at privacy@projectpath.ai.
6. Data Security and Retention
We implement robust technical and organizational measures to protect your data. Please see our dedicated Security page for detailed information on our security practices. We retain your personal data for as long as your account is active or as needed to provide you with the Services and to comply with our legal obligations.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where the data protection laws may differ. We will ensure that any such transfers comply with applicable data protection laws, including through the use of Standard Contractual Clauses (SCCs).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Project Path, Inc.
Boston, MA & Paris, France
privacy@projectpath.ai